Cookie Policy
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better experience, remember your preferences, and understand how you use our services.
This Cookie Policy explains how TRUSTPAY SP ZOO, operating under the trade name NUVOLUT, uses cookies and similar technologies on our website nuvolut.com and related services.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility. You cannot disable these cookies.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your login session and security state | Session | |
| csrf_token | Protects against cross-site request forgery attacks | Session | |
| cookie_consent | Stores your cookie preferences | 1 year | |
| device_token | Identifies your device for security purposes | 90 days |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preferences or region.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| language | Remembers your preferred language | 1 year | |
| currency_pref | Stores your preferred display currency | 1 year | |
| theme | Remembers light/dark mode preference | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits and user behavior.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years | |
| _gid | Google Analytics - distinguishes users | 24 hours | |
| _gat | Google Analytics - throttles request rate | 1 minute |
2.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. We only use these with your explicit consent.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook Pixel - measures ad effectiveness | 3 months | |
| _gcl_au | Google Ads - conversion tracking | 3 months |
3. How to Manage Cookies
3.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner. You can choose to:
- Accept All: Enable all cookies including analytics and marketing
- Essential Only: Only enable cookies necessary for the website to function
- Customize: Choose which categories of cookies to enable
3.2 Browser Settings
You can also manage cookies through your browser settings. Here's how:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
Note: Blocking essential cookies may prevent you from using certain features of our website, including logging into your account.
3.3 Opt-Out Links
For third-party analytics and advertising cookies, you can opt out using these links:
4. Similar Technologies
In addition to cookies, we may use:
- Local Storage: Stores data locally in your browser for improved performance
- Session Storage: Temporary storage that clears when you close your browser
- Web Beacons: Small images used to track email opens and website visits
- Fingerprinting: NOT used by NUVOLUT – we do not employ browser fingerprinting techniques
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We have no control over these cookies. Third parties include:
- Google (Analytics, reCAPTCHA)
- Cloudflare (Security, CDN)
- Payment processors (for secure payment forms)
We recommend reviewing the privacy policies of these third parties for more information about their cookie practices.
6. Data Protection
Information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws including GDPR.
The legal basis for using cookies is:
- Essential cookies: Legitimate interest (necessary for service provision)
- Functional cookies: Consent
- Analytics cookies: Consent
- Marketing cookies: Consent
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this page indicates when this policy was last revised.
8. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@nuvolut.com
- Address: TRUSTPAY SP ZOO, ul. HOŻA 86/210, 00-682 WARSZAWA, Poland